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RETURN AND EXCHANGE QUESTIONS

 

How to do a return or an exchange?

We do accept returns and exchanges only on selected items. To see the selected items click HERE. As long as the item is in its original and sell-able condition. We accept exchanges of up to 7 days after purchasing the item. We only accept items in their original, new condition. Washed items and/or with animal hair are not eligible for returns/exchanges. Unfortunately, we do not accept returns on any form of hats, socks, or underwear due to hygienic reasons. All returns and exchanges should be mailed back to:

Hmong Status

2167 Shaw Avenue

clovis, CA 93611

Note: PLEASE MAKE SURE YOU ADD A NOTE OF YOUR ORDER NUMBER AND EXCHANGE/REFUND REQUEST INSIDE THE PACKAGE 

PLEASE DO NOT PASTE PACKING SLIP ON THE BAG. If items are not in stock at the time we receive your item, you will be receiving store credit for it. For all returns and exchanges, the customer is responsible for paying for the shipping in order to send the product back to us. We will cover the shipping in order to send the product back to you if you get an exchange. Also, the shipping amount paid is also not refunded when an item is returned.